Client Service Manager: (CSM/ O105) in A Communications Company

Job Description

A reputable Marketing Communications Company based in Lagos requires the following matured and result oriented Nigerians to fill the following vacant position.

Purpose: 

• To generate income for the Agency by providing exceptional advice and service to clients professionally and effectively.
• Responsibilities:
• To provide exceptional advice and service that exceeds the expectations of clients at all times.
• To contribute to the Consultancy’s business success through conservation of existing customers and lead generation on referrals.
• To build individuals skills within the team ensuring that industry knowledge is kept up to date by regularly keeping abreast of the industry trends and changes
• Acting swiftly when presented with leads/ appointments
• Understanding clients’ needs and providing the most appropriate solutions to meet their needs
• Completing appropriate research to ensure solutions are of the highest level
• Sourcing new clients through self starting methods and referrals 
• Generate creative solutions and aim at finding a way around any perceived barriers.

Requirements

• High degree of interpersonal, verbal and written communication skills.
• Ability to secure relevant information and identify key issues by using effective communication and information style to develop strategic solutions to clients’ problems.
• Commit to action after analyzing alternative courses of action; display decisiveness.
• Ability to use appropriate interpersonal styles and communication methods to sell an idea, plan, activity or service to clients. 
• Capacity to stay with a position or plan of action until the desired objective is achieved.
• Ability to think strategically and out-of-the- box.
• High level of initiative and motivation to learn
• A team player with excellent skill in organising and time management

Qualification:

• Candidate must possess at least a Bachelor’s Degree in any social science field; Post Graduate Certificate will be an additional advantage.
• Minimum of 4 years experience in Client Servicing, working on different brand portfolio is required.
•  Age should not be more than 35 years.

METHOD OF APPLICATION

We are looking for candidates who are hardworking, willing to work beyond office hours and know how to enjoy themselves while doing all the hard work. This job is definitely not for the faint hearted. If you think you have what it takes apply by submitting your CV, Credentials, a handwritten application and two recent passport photographs within 2 weeks of this publication to: Human Resources Manager 

P. O. Box 17263 Ikeja, Lagos or click the apply button

Please indicate job code at the right hand side of envelop or use as subject of email.

Industry: Sales / Marketing

Specialization: Business Advisory / Consulting

Minimum Educational Qualification: Degree

Minimum Experience Required: 4 Year(s)

Application Deadline: 2011-02-01

CLICK HERE TO APPLY

Source:jobberman